DECORUM Maintenance is a retained maintenance service provider for over 60 Managing Agents and Estate Agents in London. We typically handle a variety of work from simple plumbing and electrical repairs to full London property refurbishments of properties which are managed on behalf of landlords. We have a dedicated team of staff who are on hand to receive maintenance instructions and operate a rapid quote response to our clients in order that they can maintain their managed portfolios effectively.

There has been a very large increase in the number of rental properties in London in recent years and this is likely to continue. There are many managing agents who regularly depend on DECORUM Maintenance for ongoing maintenance of rental property; and need a London maintenance service that they can trust to cope with all eventualities. We are acutely aware that many working professionals who rent property in the London area are lead busy lives and this is why when we are handling a London maintenance job for a large London agent we take over the booking, reporting and completion of the maintenance job so that the managing agent or estate agent can get on with other things.

A Partner to Lean On

Sometimes a relatively simple maintenance task can in reality be very complicated and time consuming involving the tracking down of a specific spare part and ordering the part for delivery to site – followed by getting an experienced fitter to attend and fix carry out the repair. At DECORUM Maintenance we specialise in exactly this type of work for some of London’s largest and most prestigious agents.

A One-Stop Service

In addition we can often fabricate items to a customer’s own specification to ensure that the work is completed properly. At DHM Building Maintenance we understand that managing residential property is a stressful business and the importance of good and timely communication. We are proud of our ability to cope in this setting and have a number of satisfied account customers who rely on us for a large amount of maintenance work – from total London refurbishments (including new kitchens, bathrooms, flooring, redecoration, rewiring etc) to simple London plumbing repairs or London electrical repairs.

High Levels of Service

Many of our managing agent / estate agent customers simply email over a work order or a quote request and we then spring in to action. We generally get our quotes back to the agent in a 24 hour period and then if authorised we liaise with the tenants to gain access to the property (or collect keys) and carry out the works. Upon completion we confirm the details to the agent and often send over pictures to the agent of the completed works. This allows the agent to provide a value added service to their landlord client and maintain high service levels in an increasingly competitive market place.

DECORUM Maintenance is able to offer a multi- trade response to most property maintenance problems quickly and efficiently and take much of the burden for managing the maintenance function off the managing agent. We are proud of the high levels of feedback that we provide and the relationships that we have built with many of the leading property management and rental agencies in London.